Last Updated: 07-08-2025
Introduction
Mhitr ("we," "us," "our") is committed to protecting the privacy and personal information of users who access and use the Mhitr app and related services (“App and Services”). This Privacy Policy explains what data we collect, how we use and protect it, and what choices you have about your information. By using the Mhitr App and Services, you agree to the terms of this Privacy Policy.
1. Types of Information We Collect
When you use the Mhitr App and Services, we may collect the following types of information:
Personal Information: such as your name, email address, age, gender, and location, collected during account creation or while using our services.
Sensitive Mental Health Information: including, but not limited to, your reported symptoms, concerns, and interactions related to your mental well-being.
Usage Data: such as your login times, features used, interactions within the app, and communication with Mhitr team members or other users.
2. How We Use Your Information
We use your information to:
Provide you with personalized mental health resources and support tools
Operate and improve the App and Services
Communicate with you about your account or important updates
Ensure the safety, integrity, and legal compliance of our platform
3. Data Protection and Security
We implement a range of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use industry-standard practices, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
4. Sharing of Information
We do not sell or rent your personal data. We only share your information under the following conditions:
With your consent: If you explicitly authorize us to do so.
Legal obligations: To comply with applicable laws, court orders, or government requests.
Safety and protection: If necessary to prevent harm or protect the rights and safety of you, others, or Mhitr.
Corporate restructuring: In the event of a merger, acquisition, or other corporate transaction, your data may be transferred as part of that process.
5. Your Rights and Choices
You have the right to:
Access and review your personal data
Update or correct inaccurate information
Delete your account and associated data (subject to legal retention requirements)
